Shipping Policies

We understand that when you make an order, you want your gear as quickly as possible and we will do our best to make that happen!  Most of the items we sell will ship quickly and be at your door fast. The items we got on stock will be shipped as soon as the payment is cleared.. The Made to Order items will be shipped in period of 2-4 weeks.

FREE Shipping Terms and Conditions; (Fast Standard- Delivery 5 to 20 days on international Orders

Orders $39.99 and over qualify for our fast free shipping offer to any country and region.

The parcels will be shipped with Thailands’ Royal Posts Registered & tracable post service. After the parcel is shipped you will receive a tracking number and Thailand Posts Track & Trace website link(http://track.thailandpost.co.th/trackinternet/Default.aspx) to your e-mail address. Thailand Posts Tracing link may not update if the parcel is out of Kingdom. Please use your own local posts tracking service to follow up the parcel.

Expedited Shipping (Delivery 2-5 Days on international orders)

EMS, Fed Ex, DHL, UPS or others depends on customer’s enquiry. The freight charge will be quoted by the freight companies. In the case that customer prefer to have insurance during the shipment we will be able to service you as well.

Delivery Policy

Please make sure that the shipping address and name is correct before placing any order on ridersdna.com, All packages over $50.00US  will require a signature on delivery.  if you need any further assistance please contact Customer Service before placing your order.

Return Policy:

If you are not happy with your purchase, please contact RidersDNA Customer Service, we offer 14 days return for any item you purchased online or in our stores.

 

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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